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Effective Ways Small Business Owners Fight Inflation

If you run or own a small business and feel the pinch of inflation, it may be coming from rising prices for services and goods across the country, such as rising material and labor costs. Meanwhile, like many small businesses, you may also be struggling with endless supply chain disruptions and continue to feel the lingering impacts of COVID-19. If your small business is already experiencing the pressure of inflation or you’re worried about what’s ahead, you’re not alone.

According to the latest report from the United States Chamber of Commerce, managing inflation was the top concern for small businesses in the first quarter of 2022. Information from the Bureau of Labor Statistics shows that the CPI or Retail Price Index Consumer increased 7 percent between December 2020 and December 2021. That’s the steepest year-over-year increase since 1981. Taking the cost of food as an example, prices rose 6.3 percent, a remarkably massive percentage increase compared with the increase of 3.9% in 12 months in 2020.

How Inflation Affects Small Businesses

Small businesses across the country are already experiencing the effects of inflation. They face a challenging choice, whether to pass on the additional cost of spending to their customers by raising the price of their products or services, or deal with lower profits. Many small businesses pass on the additional cost of expenses to their customers.

Also, as the cost of living rises, individuals or consumers have fewer funds to spend, leading to lower sales for small businesses.

But for small business owners, don’t worry. There are particular techniques that small business owners can use or implement to help avoid rising expenses.

Focus on the employee and the customer

It is expensive and more difficult to gain a client than to lose one; therefore, focusing on your past and existing customer base is vital.

Organic digital marketing needs little overhead. Referrals and word of mouth marketing also need zero overhead. If you are a small business owner, make these your two main avenues of marketing.

In the midst of customer service, always think of your employees or workers. Embrace hybrid and remote work wherever possible, and provide high-quality health benefits and opportunities for skill development and upgrading. Provide substantial benefits to reward workers for honest and loyal service.

Small businesses should also compare their benefits and salary packages with those provided by the competition and reduce the benefits of workers who are not in use.

When it comes down to it, verbal recognition and rewards don’t work; consider increasing salary recalibrations to quarterly.

Purchase supplies using lines of credit and in advance

Material costs are changing rapidly, so small businesses have prices quoted on every job. Before, small businesses used formulas and spreadsheets to close; however, today, even the formulas are speculations without having a precise citation on their material.

They also need to purchase materials for a couple of months to secure the costs. If they don’t, they risk a substantial loss in material prices between the date of purchase and the date of listing. In effect, this leads to a cash flow problem, so they have been discussing and negotiating vendor credit terms on large jobs, billing materials where possible, and using lines of credit to cover gaps.

Automate and optimize

Automating and optimizing deals and operations can help small businesses beat inflation. Business automation software increases efficiency while reducing redundancy. A small business should look to invest in the latest technology that can handle time-consuming business operations and functions such as inventory, customer relations, payroll, distribution, sales, and accounting.

Some experts suggest reengineering offerings, as well as value propositions that use a technique sometimes called downsizing. In this case, you would decrease the volume or size of the product or substitute expensive components of your item for less expensive ones, while maintaining the same cost.


The importance of maintaining the fine balance between customer satisfaction and profit margin cannot be underestimated. Once customers perceive a decline in value or service, it’s too late to back down—sales are already affected.

Raise the price but go on strike to keep your customer happy and satisfied with the product or service

The obvious and most common technique for combating inflation is to pass the cost on to your customers by raising prices. While this approach isn’t ideal, it’s more essential than ever as sellers and the prices of products sold increase for them in your pipeline. The key here is to balance this with inflationary forecasts, such as how long inflation will stay high and how long you can compromise your margins without hurting customer acquisition due to higher prices. It is a balance between staying competitive with prices while maintaining a lucrative business.

You can also reduce expenses without affecting the value or superiority of the product or service you provide, such as reducing the services you offer without affecting your customer’s experience. Operating a small business during a period of inflation is like driving a long train down a track. Speeding up too much will cause the train to split up and lose cabins, while slowing down too quickly will cause the cars to pile on top of each other. A smooth and proper balance of using the above techniques will allow the train to run its course.

Establish joint ventures

Small businesses that set up joint ventures will fare better during inflation than those that don’t.
Well-planned strategic joint ventures will develop and grow a small business of any kind. You may use joint ventures for product development, marketing and product optimization purposes. Even one-time working joint ventures result in huge cost savings and shared resources. Networking in your small business community is key to developing these partnerships.

Small business owners can take heart, knowing that this inflation is a short-term condition and will drop sooner or later. On the other hand, it will never totally disappear since inflation is a constant and is not always negative. In fact, when the economy collapses, leaving an idle workforce and too many resources, a country may need inflation to get back up to capacity.

Apply for a business loan

There is a saying that “You have to spend money to make money”. This is true if you want more capital to keep up with your customer demand. Nearly 50 percent of small business owners surveyed took out a loan in the past few months to deal with inflation. On the other hand, make sure you can repay the loan sensibly; it is vital to use the money to invest in your business. You can contact GoKapital for more information on financing.

Reduce costs and inventory

Another effective way for small businesses to fight inflation is to downsize the overhead and variable costs of the business. Evaluate your expenses and calculate the cost that each contributes to the operation of the business. For some small businesses, reducing inventory may make sense. While for some, moving the business to a cheaper location or reducing marketing expenses can help ease the burden.

Assess the risk related to the supply chain

Managing supply chain risk is key to a prosperous and successful business. Be sure to stay away from vulnerabilities like single vendor dependencies, materials that are difficult and expensive to store, vendors with long lead times, and many more. Rather, set up exchange supply chains and an expedited supply system, think about stockpiling vital supplies, and more.


For small business owners, you may be struggling to find a technique that will help your business stay competitive as expenses and costs rise without losing significant market share. We hope that the strategies above can help you fight inflation and continue to push yourself in your business.


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